Popular Articles
Prep - ZW UMC
Thank you for contacting ZeroWater. There is no need to soak or otherwise prep the filter before using.
Filter Issue Generic
Thank you for contacting ZeroWater. A replacement filter order has been placed, as this is not typical for our filters. We apologize for the inconvenience and truly appreciate your business.
Generic Replacement Filter Address Needed
Thank you for contacting ZeroWater. Please reply with a physical address and I will send a replacement filter as this is not the norm for our products. We apologize for the inconvenience and appreciate your business.
Recycling Canada
Thank you for contacting ZeroWater. Our filter recycling program is not yet available in Canada. There have been discussions about adding Canada however there is no timetable for when/if this will be done. In the meantime ZeroWater filters are made ...
Recycling Feedback
Thank you for your feedback on our recycling program. I have forwarded your email to our marketing department that oversees recycling. In the meantime ZeroWater filters are made from #5 plastic and are accepted by most recycling companies.