Related Articles
Account login issues
Thank you for contacting ZeroWater. Apologies for the account login issues. An email has been sent that will allow you to get into your account. Check your spam folder if the email is not in your standard inbox. Please let us know if further ...
Filter Issue Generic
Thank you for contacting ZeroWater. A replacement filter order has been placed, as this is not typical for our filters. We apologize for the inconvenience and truly appreciate your business.
Filter life – TDS
Thank you for contacting ZeroWater. We’re sorry to hear you’re experiencing an issue with your system. I have a few quick questions to help determine what may have happened with your filter: What is the TDS reading of the water before filtration? ...
High TDS, Short Filter Life
Thank you for contacting ZeroWater. We empathize with your situation and we have spoken with many customers with this issue. Some of our customers have used other, traditional filtration systems, such as a Culligan Whole House Filter to treat the ...
Continued Flow Issues
We certainly apologize for the continued frustrations with the filters, the filter getting air locked like this is a common occurrence with a gravity fed filtration system. Unfortunately it is just somewhat the nature of the technology, generally if ...