Generic Replacement Filter Address Needed

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• Filter Issue Generic

  Thank you for contacting ZeroWater. A replacement filter order has been placed, as this is not typical for our filters. We apologize for the inconvenience and truly appreciate your business.

• Filter Install

  Thank you for contacting ZeroWater. To change the filter, unscrew the old filter by rotating to the left. Install the new filter by pushing the filter into the reservoir from the bottom up and rotating to the right.   If this does not solve your ...

• Filter life – TDS

  Thank you for contacting ZeroWater. We’re sorry to hear you’re experiencing an issue with your system. I have a few quick questions to help determine what may have happened with your filter: What is the TDS reading of the water before filtration? ...

• Filter life – time

  Thank you for contacting ZeroWater. Due to the amount of variables involved we try and stay away from using time to determine filter life, instead we use gallons, a more constant form of measurement. Filter life is based solely off of the quality of ...

• High TDS, Short Filter Life

  Thank you for contacting ZeroWater. We empathize with your situation and we have spoken with many customers with this issue. Some of our customers have used other, traditional filtration systems, such as a Culligan Whole House Filter to treat the ...