Pitcher/Dispenser Getting 0 reading - UMC

Pitcher/Dispenser Getting 0 reading - UMC

Thank you for contacting ZeroWater,

It is likely what you are seeing on the meter is the result of cross contamination, something in the container that is throwing off the reading. Please follow these steps; empty the container and remove the meter from the container and then rinse the container with hot water using no soap. Then make sure to dry the inside of the container out extremely well using a paper towel. Reinstall the meter and fill the container again and the reading should be at 0ppm.

Thank you,

    • Related Articles

    • Prep - ZW UMC

      Thank you for contacting ZeroWater. There is no need to soak or otherwise prep the filter before using.

    • Filter life – TDS

      Thank you for contacting ZeroWater. We’re sorry to hear you’re experiencing an issue with your system. I have a few quick questions to help determine what may have happened with your filter: What is the TDS reading of the water before filtration? ...

    • Ready Pour Difference - Legacy

      Thank you for contacting ZeroWater. The Ready Pour pitcher has a secure fit lid design that allows you access to filtered water while unfiltered water remains in the reservoir. Aside from minor differences in the shapes of the 2 units this is the ...

    • Hold Button

      Thank you for contacting ZeroWater. The HOLD button is there to "freeze" the reading in place; for example, if you are testing the water and cannot see the reading. Press the HOLD button lift the meter out of the water and you will see the reading ...

    • Bottle System Requirements

      Pretty much any top load dispenser will work with the ZeroWater bottled system as long as the well is at least 6 inches in diameter and at least 6 inches in depth. Also, if the unit has a spike or a splash guard both of those pieces must be ...